Contact information

Last Updated: June 8, 2026

Thank you for visiting Ali Amazon! We are committed to providing you with an exceptional shopping experience and top-tier customer service. Whether you have a question about shoe sizing, want to track your order, or need help with a return, our team is here to assist you.

Please use any of the official channels below to get in touch with us:

• Email Support: support@aliamzonlot.com
  (We reply to all email inquiries within 24 hours)
• WhatsApp Business: +92 300 0000000
  (Available for quick chats, order updates, and sharing product photos)
• Helpline Number: +92 300 0000000
  (Call us directly for urgent order modifications or delivery issues)

Our customer care team is available to help you during the following hours:

• Monday to Saturday: 10:00 AM – 8:00 PM (PKT)
• Sunday: Closed
  (You can still send emails or WhatsApp messages on Sundays, and we will reply first thing on Monday morning)

If you need to send a return parcel or reach our management team, our physical headquarters are located at:

• Ali Amazon Logistics Center
  [Insert Your Street Address Here]
  [Insert Your City Here, e.g., Karachi, 75400]
  Pakistan

Make sure you are interacting with our verified digital platforms:

• Official Website: aliamzonlot.com
• Instagram: @AliAmazonOfficial