Shipping policy

Shipping Policy

Last Updated: June 8, 2026
Thank you for shopping at Ali Amazon! We are dedicated to delivering your premium shoes and accessories to you as quickly and securely as possible.
Please review our comprehensive shipping protocols below:

1. Shipment Processing Times


  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays).
  • You will receive a notification with tracking details as soon as your order ships.
  • During high-volume peak seasons or major sales events, processing may take up to 3 business days.

2. Domestic Delivery Timelines & Rates

We partner with top-tier courier services to ensure safe transit across Pakistan:

  • Standard Delivery Time: 3 to 5 business days after your package leaves our fulfillment center.
  • Shipping Charges: Calculated and clearly displayed at checkout based on your delivery address and parcel weight.
  • Cash on Delivery (COD): Available for all valid residential and business addresses nationwide.

3. Delivery Attempts & Unclaimed Shipments


  • Our courier partners will attempt to deliver your package up to two (2) times.
  • If you are unavailable, the courier will contact you via the phone number provided at checkout.
  • Packages returned to our warehouse after failed delivery attempts will be cancelled. To ship the items again, a new order must be placed.

4. Shipment Tracking


  • Once your parcel is handed over to the courier, we will send an email or SMS containing a Tracking Number and a tracking link.
  • You can monitor your shipment directly on the courier company's official tracking web page.
  • Tracking data can take up to 24 hours to update online after dispatch.

5. Damages and Missing Parcels


  • Ali Amazon takes full responsibility for products damaged or lost during transit.
  • If your parcel arrives open, visibly damaged, or tampered with, do not accept the delivery.
  • Take clear photos of the damaged packaging and contact our support team immediately.
  • Damaged or missing item claims must be reported to us within 48 hours of the delivery date.

6. Address Modifications


  • Please double-check your shipping address and active phone number before completing your order.
  • We cannot change the delivery address once an order has been processed or shipped from our facility.

7. Contact Information

For any questions regarding your shipment or delivery status, please contact our logistics team:

  • Email: support@aliamzonlot.com
  • Official Website: aliamzonlot.com